Privacy Policy

We collect information you provide directly to us, including: name, email address, phone number, company name, and any other information you submit through our contact forms or support requests.

We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and pages visited. We use Cloudflare for CDN and security, which may process connection data.

We use the information we collect to: provide and improve our services, respond to your inquiries, send service-related communications, and comply with legal obligations.

For marketing services, we may use analytics data to measure campaign performance. This data is used solely for service delivery and reporting to the respective client.

We do not sell your personal information. We may share your information with: service providers who assist in delivering our services (e.g., cloud hosting providers, email services), and as required by law or legal process.

For IT outsourcing clients, we may access client systems as necessary to provide contracted services. Access is limited to authorized personnel and governed by the service agreement.

Our website uses essential cookies necessary for site functionality. We use Cloudflare's security cookies to protect against threats and ensure service availability.

We do not use third-party advertising trackers on our website. Any analytics tools used are configured to respect user privacy and comply with applicable regulations.

We implement industry-standard security measures to protect your information, including encrypted communications (TLS/SSL), access controls, regular security audits, and secure data storage. However, no method of transmission over the Internet is 100% secure.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Support requests are retained for 2 years after resolution. You may request deletion of your data at any time.

You have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to processing, and receive your data in a portable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes constitutes acceptance.

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected] or through our Support page at edge.ge/support.