Do we have to change the tools we already use?

No. We work with what you already have — Microsoft 365, Google Workspace, Slack, Jira, and most common business tools.

Yes. All data is encrypted, and we never store your sensitive business data on our own servers.

What happens with problems the system can't solve?

They go straight to a specialist on our team. Our people typically respond in under 15 minutes.

Are we locked into a long contract?

No. It's a flexible monthly plan — scale up, down, or cancel whenever you need.

How much does it cost?

Pricing is based on how many people we support. Tell us your team size and we'll send a clear quote.

AI‑Powered IT Outsourcing

Outsource your IT. We keep it running 24/7.

Slow ticket queues and IT hires you can't afford shouldn't hold your business back. Edge gives you always-on IT support that works with the tools you already use, fixes most issues in minutes, and keeps specialists on standby for anything complex.

24/7 CoverageNo HiringIntegrated with Your Stack2-Week Onboarding

The Problem

Traditional IT Support is Holding You Back

Slow & Reactive

Ticket queues, long response times, issues only fixed after users complain.

One Size Fits None

Generic support agents who don't know your systems, tools, or processes.

Expensive to Scale

Hiring, training, and retaining IT staff is costly and time-consuming.

IT Outsourcing — what's included

One team for your entire IT operation

Edge runs your day-to-day IT support with a smart system that connects to the tools you already use, resolves everyday issues on its own in minutes, and sends anything complex straight to our specialists. You get round-the-clock coverage — without hiring, training, or managing an in-house IT team.

Works with the tools you already use

24/7 coverage

Most issues fixed in minutes

Human specialists on standby

Clear monthly reporting

No lock-in — cancel anytime

AI AgentLive

24/7

Coverage

<2min

Response

What you gain

Problems fixed fast

Most everyday issues are resolved in minutes — not the next business day.

100%

Managed for you

No hiring headaches

No recruiting, onboarding, sick days, or turnover to manage.

Scales with you

Support grows with your team — add people any time.

Audit-ready records

Every action is logged, so reporting and compliance are built in.

Fewer surprises

Proactive monitoring catches many issues before your team notices.

Experts on standby

Anything complex goes straight to our specialists — fast.

How it works

From first call to full IT coverage in about 2 weeks

Day 1–2

Discovery call

We look at your setup, team size, and where IT slows you down today.

Day 3–5

We connect the system

We plug our support system into your network and the tools you already use.

Day 6–10

Testing alongside you

We run in parallel with your current setup and fine-tune everything — with no disruption to your team.

Day 11–14

Go live

Full handover, a short team briefing, and your IT support is live.

Every month after

We keep improving it

Monthly reviews, updates, and our specialist team on standby for anything complex.

Full coverage in 2 weeks, guaranteed

Who it's for

Built for growing businesses

Growing software companies

20–100 people, moving fast, with no room to hire and manage an in-house IT team.

Multi-location retail

Several branches with POS systems and networks that all need to stay online.

Finance & regulated firms

High security and compliance needs, where downtime and audit gaps aren't an option.

FAQ

Common questions

View all FAQ

Get Started Today

Ready to hand off your IT?

Tell us your team size and current setup — we'll come back with a clear plan and a straightforward monthly quote.

No credit card required2-week onboardingCancel anytime